What personal information do we collect from the people that visit our website or app?
When giving, ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our site, place an order, give/make a donation, fill out a form or enter information for any other purpose on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, give, respond to a survey or marketing communication, surf the website or use other site features. We use this collected information in the following ways:
How do we protect visitor information?
- To personalize users’ experiences and to allow us to deliver the type of content and product offerings in which users are most interested;
- To allow us to better service users in responding to customer service requests;
- To administer a contest, promotion, survey, or other site feature;
- To quickly process your transactions; and/or
- To send periodic emails regarding your order, inquiry or other products and services.
Our website is scanned on a regular basis for known vulnerabilities in order to make your visit to our site as safe as possible.
Your personal information is contained behind secured networks and is only accessible by a limited number of qualified persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive and credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
To maintain the safety of your personal information, we implement a variety of security measures when a user places an order, enters or submits information, or accesses their account information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use “cookies?”
- Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Each browser is a little different, so look at your browser’s “help” menu to learn the correct way to modify your cookies.
If users disable cookies in their browser:
If you disable cookies, some of the features and services that make your site experience more efficient will not function properly.
Third party disclosure
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties.
Third party links
We do not include or offer third party products or services on our website.
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. To view Google’s advertising requirements and Advertising Principles, visit: https://support.google.com/adwordspolicy/answer/1316548?hl=en
We have not enabled Google AdSense on our site, but we may do so in the future.
Children Online Privacy Protection Act (hereinafter COPPA)
When it comes to the collection of personal information from children under thirteen (13) years old, the Children’s COPPA puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under thirteen (13) years old.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States, and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In accordance with Fair Information Practices, should a data breach occur, we will take the following responsive actions:
- We will notify affected users via email within on (1) business day;
- We will notify affected users via phone call within seven (7) business days;
- We will notify affected users via written letter within seven (7) business days; and
- We will notify the users via in-site notification within one (1) business day.
We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.
Rock City Church
4311 Anson Dr.
Hilliard, Ohio 43026